If you want to place an order, please contact our customer service first and we’ll send you a quote for your custom jewelry piece.
Click here to check the whole procedure CUSTOM JEWELRY STEP BY STEP GUIDE
A custom-designed piece of jewelry sets you apart from the crowd. We charge a $50 USD Deposit which is applied in full toward the cost of the piece if you move forward to build it. Upon paying the fee, you will instantly be paired with a custom jewelry expert who will work with you to design your custom piece.
How long does the entire process take?
The time of the custom process varies depending on how many changes are required throughout the design phase. It can take anywhere from 3-5 weeks, so please be patient. It will be worth the wait!
*Discount codes are NOT valid on Custom orders.
*There are NO returns/cancellations on custom necklaces once in production.
Material: Silver
Material Finish: White Gold Plating
Stone Type: Cubic Zirconia
Professional packing and fast shipping
Through our long-term relationship in a long-standing partnership with UPS, FedEx, DHL and many other world-class carriers, we can offer various shipping options. Our warehouse staff is extremely skilled and will package your items according to our precise and exact specifications. Your items are carefully inspected and properly secured before shipping. We deliver to thousands of clients each day across multiple countries. The fact that we are determined to become the largest online retailer in the world is obvious. Both Europe and the USA have warehouses and distribution centres.
Note: Orders with multiple items will have a different processing period for each item.
Before shipping the items, our staff will carry out a thorough inspection on the products you have ordered. The majority of orders are delivered within 48 hours. The delivery time will be between 3-7 days.
Returns
The stock is dynamic and we cannot fully manage it because of the fact that many stakeholders are involved, including our factory and warehouse. The stock levels may fluctuate at any moment. Please be aware it's possible your order could become unfulfilled when you have placed the order.
Our policy lasts for 30 days. If it's been longer than 30 days since the date you bought the item, we unfortunately can't give you a full refund or exchange.
To be eligible for a return your item must be unused and in the same condition that you received it in. It should also be in the original packaging.
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